Customer service

Customer service

We take customer service personally

Advice, planning, development, realisation, service, maintenance, modernisation - customer service has many facets. At Gilgen Door Systems, we give all of these the necessary attention and care. Our customer service is organised on a decentralised basis for closer customer support: It handles all orders on its own responsibility. More than 200 customer service professionals guarantee customer proximity and short intervention times throughout Switzerland. In addition, we are ready for action 24/7!

For our products and solutions, we offer you complete life cycle management from A-Z. 
Benefit from our experience from over 90,000 maintenance contracts.

Regular inspection and maintenance maintain the functional reliability and value of your system in accordance with standards.

 

Good to know: We also maintain manufacturer-independent systems.

At Gilgen Door Systems, we also offer our maintenance and modernisation services for systems from third-party manufacturers. Thanks to our many years of experience, we are familiar with every type of technology.

Offer overview

24h Round the clock

As soon as you contact us, the solution is in sight: we come by the same day and put all our experience to work for you. Our specialised staff receives the most up-to-date information. They ensure maximum operational safety and compliance with legal regulations.

In an emergency, we are quick: the regional area technician is notified at the same time as the customer call.

  • 7 x 24 hours 
  • 365 days a year
  • Telephone: 0848 80 44 90
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Maintenance
Maintenance

Maintenance of a facility is an important aspect of ensuring that it operates efficiently and safely. Regular maintenance can help to identify and correct potential problems at an early stage before they become major issues. It is also important to follow the manufacturer's maintenance requirements and ensure that all maintenance is carried out by qualified professionals. Well-done maintenance can extend the life of the equipment and reduce operating costs.

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