Questions and help with Gilgen Connect
Welcome to our FAQ and tutorial page. Here you will find answers to your questions and step-by-step instructions on various topics.
At Gilgen, we recognise that navigating complex topics or using our products and services effectively can sometimes be a challenging task. That's why we've put together this FAQ and tutorial page to help you get started.
General questions
Gilgen Connect consists of three state-of-the-art modules (Cloud Asset Management, Cloud Gateway and Mobile APP) that enable the digital management of door systems. Find out more: Gilgen Connect
Gilgen Connect Cloud Dashboard
To obtain a correct view, the CSV file with the name organisation_AssetExpor_Datum must be imported into an empty Excel file using the import function in the "Data" tab of the downloads.